The client, Junk Kouture, needed both ticketing and communication management. Schools are their main market and can be time consuming to manage, and access control with tickets to the event needed to be very efficient as 1,800 guests were expected within a one-hour window to the RDS for their Dublin city Final.

We used dedicated software to build them a ticketing sales platform and managed all communications by way of an inbox we created.

We had regular meetings with the client where we discussed sales, communication and marketing.

We worked with the client closely on the VIP guestlist and communications which we sent out.

We used a team of event & conference professionals at the event with scanners connected to our online platform, ensuring each ticket could be scanned only once.

We worked with the client to help manage seating at the event.

We had to use new processes on the sales platform back end, as the schools’ purchased tickets in bulk via Bank Transfer rather than credit card payment. This was very appreciated by the schools and would not be possible with many of the large ticketing platforms.

We ensured timely, helpful communication on all ticketing & event enquiries which schools, general sale & VIP guests emailed in relation to.

We ensured that guests could agree to receive marketing materials on ticket purchase, and that schools who agreed to this received additional marketing and upselling which increased sales.

We received excellent feedback for the ticketing process from schools and the client, with very efficient on-site entry.

The event ran very smoothly, with an RTE series produced on the finalists and the Dublin final.